Assistant Manager

By | Jobs

Dueling Axes Assistant Manager Job Listing (full-time)

We’re looking for a responsible, confident, energetic and reliable individual to help the General Manager run our two Columbus Dueling Axes locations in downtown Columbus and New Albany. Your job will be highly important in ensuring the associate team meets its goals of efficiency and customer satisfaction. This position will require 30-40 hours a week, be compensated hourly, and will offer additional opportunity for growth as Dueling Axes grows. If you or someone you know is interested in an opportunity like this, please send a resume to Mike Renner at info@theduelingaxes.com.

The Assistant Manager will report directly to the General Manager and assist in the daily operations of the store, train coaches and hosts, monitor inventory and work with the General Manager to order inventory/merchandise based on need. You will have management responsibilities including opening and closing of the store, ensuring high level of staff performance, assist in employee scheduling as needed and participate in Dueling Axes special events. The Assistant Manager will also be aware of consumer behavior to ensure our store meets and exceeds client expectations.

The ideal candidate will have retail manager skills with a sharp business mindset. They should be skilled at organizing and solving problems with an extreme aptitude for customer service. Interpersonal and mediation skills will also be very useful as you’ll often be acting as liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure the store operates effectively and that we keep our customers safe and happy.

Assistant Manager Responsibilities

  • Coordinate daily customer service operations (e.g. hosting, coaching, reservation management and payments)
  • Supervise and motivate staff to perform their best
  • Act as our store’s representative and set an example for our staff
  • Assist the General Manager in planning and implementing strategies to attract customers
  • Monitor and maintain store inventory
  • Assist in evaluating employee performance and identify hiring and training needs
  • Coach and support new and existing coaches and hosts
  • Suggest training programs and techniques
  • Communicate with customers and evaluate their needs
  • Handle any complaints from customers
  • Make sure all employees adhere to company’s policies and guidelines

Requirements

  • Will hire for attitude and train for skill
  • Will be required to learn and master all responsibilities for coaching and running front desk (Dueling Axes will train for this)
  • Managerial or similar experience preferred but not required
  • Trust worthy, responsible and punctual
  • Experience with performance evaluation processes
  • Mastery of customer service principles
  • Proficient math skills
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Flexibility to work in shifts
  • Ability to work evenings and weekends
  • Be over the age of 18 and eligible to work in the United States
  • Confident and outgoing personality
  • Health and safety conscious
  • Reliable, self-motivated and responsible
  • Have reliable means of transportation

If you want to be part of a growing, local company that is focused on fun and customer service, this is for you. Dueling Axes, an urban axe throwing lounge, opened its doors in 2018 and quickly became one of the area’s most sought after experiences. We provide a unique, fun and safe experience to our customers by providing an approachable, inviting atmosphere, good music and an experience you cannot forget.

If you or someone you know is interested in an opportunity like this, please send a resume to Mike Renner at info@theduelingaxes.com.

Dueling Axes and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. Dueling Axes strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

Axe Throwing Coach/Server

By | Jobs

(Part- to Full-time) – Downtown and Hamilton Quarter Locations

WE’RE ACTIVELY HIRING FOR THIS POSITION as of 1/5/21. Please send resume or work experience to Mike Renner @ info@theduelingaxes.com.hiring axe throwing coach

We’re looking for responsible, confident, energetic and reliable individuals to help others in your city experience something completely different – urban axe throwing. We are hiring coaches for our Hamilton Quarter and Downtown Columbus locations (both inside Columbus). You’ll be instructing groups of up to 12 people and teaching them how to safely and effectively throw an axe. You will also be responsible for supervising the throwing lane area, keeping customers safe and encouraging a fun atmosphere. Light server responsibilities will be required as well. You will be expected to keep an upbeat attitude and presence and actively be part of the Dueling Axes experience. (Full training provided)

  • Run events for up to 12 players per group, including safety briefings, axe throwing instruction, and general retail.
  • Ensure guests have a fun, safe experience and have constant awareness of health and safety.
  • Supervise gameplay, including being available to answer questions and instruct, uphold safety rules and regulations, act as referee when needed, interacting with the groups and generally ensuring everyone is having an amazing time.
  • Take drink orders, communicate with bartender for order placement, serve drinks within assigned area.
  • Safe use of basic power tools to maintain and replace targets – e.g., Cordless drill.
  • Prepare venue and lanes for reservations including keeping the space clean, replacing targets and checking axes.
  • Ensure that all company procedures and safety policies are followed at all times.
  • You must have excellent presentation skills  and be confident coordinating groups of people.
  • Working hours – 20-40 hours a week. Working hours are flexible and dependent on when reservations are made. Most reservations will be on weekends and evenings, with specialty group events taking place during normal business hours.

Requirements:

  • Will hire for attitude and train for skill
  • Previous service industry or bartending experience a plus
  • Previous experience of axe throwing is encouraged but not required
    • If no previous experience, must have a keen interest to learn
  • Available to work evenings and weekends
  • Be over the age of 18 and eligible to work in the United States
  • Confident and outgoing personality
  • Health and safety conscious
  • Reliable, self-motivated and responsible
  • Have reliable means of transportation
  • Up to date first aid certification a plus (must be willing to obtain)

Send resume or work experience to Mike Renner @ info@theduelingaxes.com

 

If you want to be part of a growing, local company that is focused on fun and customer service, this is for you. Dueling Axes, an urban axe throwing lounge, opened its doors in 2018 in Downtown Columbus, OH and quickly became one of the area’s most sought after experiences. With recent expansions into the New Albany, OH and Las Vegas, NV markets, we provide a unique, fun and safe experience to our customers by providing an approachable, inviting atmosphere, good music and an experience you cannot forget.

Dueling Axes and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. Dueling Axes strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

Host

By | Jobs

(Part-time)

WE’RE ACTIVELY HIRING FOR THIS POSITION as of 1/26/21. Please send resume or work experience to Mike Renner @ info@theduelingaxes.com.

 

We’re looking for responsible, confident, energetic and reliable individuals to help others in your city experience something completely different – urban axe throwing. We are hiring Hosts and Hostesses for both of Downtown Columbus and Hamilton Quarter locations. You’ll be the first person to interact with our guests as they walk through our doors, greet them, and set the example of the excellent customer service they will receive while interacting with us. This position will report directly to the General Manager and will be a part time position. Growth opportunities are available for server/axe throwing coach, and bartending positions.

For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive until their departure. You will be expected to answer phones, interact regularly with our guests, and work within the company reservation software to create/update/cancel reservations as well as check in guests for their reservations. Shift times are flexible, but you should be prepared to work nights and weekends.

An upbeat, friendly attitude should be portrayed at all times and your ability to provide excellent customer service and a pleasant experience to out guests will be required at all times.

Responsibilities:

  • Welcome guests to the venue
  • Provide accurate details regarding guest reservations and wait times (when applicable).
  • Manage reservations in company provided software.
  • Answer phones to provide accurate company information for the appropriate location.
  • Escort customer to assigned throwing/bar areas.
  • Provide menus and announce coach/server names.
  • Greet customers upon their departure.
  • Coordinate with managers/coaches/bartenders about reservation schedule changes.
  • Maintain a clean reception area.
  • Assist manager and coaches as needed.

 

Requirements:

  • Will hire for attitude and train for skill
  • Previous host/service industry or bar tending experience a plus
  • Previous experience in axe throwing is encouraged but not required
  • If no previous experience, must have a keen interest to learn
  • Available to work evenings and weekends
  • Experience in managing reservations
  • Strong ability to manage time efficiently and effectively
  • Demonstrate customer service skills
  • Strong organizational skills with the ability to monitor the entire bar and throwing lane areas
  • Available to work shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • Be the age of 18 or older and eligible to work in the United States
  • Confident and outgoing personality
  • Health and safety conscious
  • Reliable, self-motivated and responsible
  • Have reliable means of transportation
  • Up to date first aid certification a plus (must be willing to obtain)

Send resume or work experience to Mike Renner @ info@theduelingaxes.com

If you want to be part of a growing, local company that is focused on fun and customer service, this is for you. Dueling Axes, an urban axe throwing lounge, opened its doors in 2018 in Downtown Columbus, OH and quickly became one of the area’s most sought after experiences. With recent expansions into the New Albany, OH and Las Vegas, NV markets, we provide a unique, fun and safe experience to our customers by providing an approachable, inviting atmosphere, good music and an experience you cannot forget.

Dueling Axes and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. Dueling Axes strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

Bartender

By | Jobs

Dueling Axes Bartender Job Listing (part- or full-time) – Hamilton Quarter

Dueling Axes is expanding to the New Albany/Gahanna area and opening a new axe throwing facility with a full bar. We’re looking for responsible, confident, energetic and reliable individuals to help sling drinks in our newest location. The Bartender position should be held by someone who enjoys interacting with people and can maintain an upbeat attitude for the duration of an entire shift. This position will report directly to the General Manager and should be able to work a minimum of 20 hours a week. If you or someone you know is interested, please email your resume to info@theduelingaxes.com, attention Mike.

APPLY HERE

PREFERRED QUALIFICATIONS

  • Strong verbal and written communication skills
  • Demonstrated ability to work in a fast-paced environment.
  • Minimum 1-year bartending experience.
  • Server experience in bar/restaurant.

 

ESSENTIAL FUNCTIONS

  • Greet guests in a timely and professional manner while exhibiting excellent guest service skills.
  • Possess full knowledge of bar and menu items and be able to make recommendations.
  • Accurately take beverages orders from guests and deliver within established time frames in the bar and lounge area.
  • Prepare beverages that are consistent, and not deviate from procedures and ingredients outlined in recipes.
  • Pour beer and wine to specific portions.
  • Consistently use suggestive selling techniques.
  • Verify the age of all guests who purchase alcohol in accordance with company policy. Limiting sales only to guests who are at least 21 years of age.
  • Ensure that all state local, and company guidelines regarding the responsible service of alcohol are strictly adhered to. Ensure that alcohol is consumed in designated areas only.
  • Complete all transactions accurately and within the designated guidelines.
  • Set up and maintain appropriate stock levels for the bar.
  • Maintain cleanliness of the bar and lounge area, including related equipment.
  • Maintain a clean, sanitary, and safe work environment.
  • Complete all deep cleaning and assigned tasks prior to the end of shift.
  • Work effectively with supervisors and co-workers.
  • Follow instructions for the safe use of all chemicals/cleaning materials.
  • Perform all additional tasks and responsibilities as assigned.
  • Ability to work and meet deadlines with minimal supervision
  • Maintain regular personal attendance for all scheduled shifts.

APPLY HERE

If you want to be part of a growing, local company that is focused on fun and customer service, this is for you. Dueling Axes, an urban axe throwing lounge, opened its doors in 2018 in Downtown Columbus, OH and quickly became one of the area’s most sought after experiences. With recent expansions into the New Albany, OH and Las Vegas, NV markets, we provide a unique, fun and safe experience to our customers by providing an approachable, inviting atmosphere, good music and an experience you cannot forget.

If you or someone you know is interested in an opportunity like this, please send a resume to info@theduelingaxes.com, attention Mike.

 

Dueling Axes and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. Dueling Axes strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

Key Holder

By | Jobs

Dueling Axes Key Holder Job Listing (part- or full-time)

We’re looking for responsible, confident, energetic and reliable individuals to help others in your city experience something completely different and extremely fun – urban axe throwing. The Key Holder position will be an axe throwing coach as well as be responsible for mostly opening/closing shifts, and act as a shift lead if an Assistant Manager, or General Manager is not on duty (full training will be provided). If you or someone you know is interested in an opportunity like this, please send a resume to info@theduelingaxes.com, attention Mike. This position will be highly important in ensuring Dueling Axes facilities:

  • Open and close on time
  • Are thoroughly cleaned (following company COVID response cleaning protocols) and presentable to guests at the beginning of a shift and/or ready for opening staff at the end of a shift/closing
  • Maintain exceptional cleanliness throughout every shift
  • Deliver an unforgettable, fun experience that meets and exceeds client expectations

This position will require a minimum of 20 hours a week, and could provide as many as 40 hours a week. The qualified candidate in this position will also have the ability to obtain additional opportunity for growth as Dueling Axes grows. The Key Holder will report directly to the General Manager and be in possession of facility door keys in the local market. This position would potentially have the opportunity to work in one or more store locations in the same market where applicable.

The customer experience is of the utmost importance at Dueling Axes. The ideal candidate will have an extreme aptitude for customer service and be very safety conscious. Server/bar tending/retail experience is preferred and the candidate should be comfortable talking to and interacting with groups.

APPLY HERE

Key Holder Responsibilities

This position will assist in the daily operations of the store including but not limited to host responsibilities, coaching guests, taking and serving beverage orders (where applicable) and assisting in training new coaches and hosts. Other responsibilities include: 

  • Opening and closing of facilities
  • Counting/balancing the cash till at the beginning/end of each shift and logging accurate information using proper company procedure
  • Shift customer service and operations (e.g. hosting, coaching, serving, reservation management and payments)
  • Maintain upbeat attitude during shifts and interactions with guests and staff
  • Assist in motivating staff to perform their best
  • Act as our store’s representative and set an example for staff
  • Coach and support new and existing coaches and hosts
  • Ensure that all company procedures and safety policies are followed at all times
  • Communicate with customers and evaluate their needs
  • Have excellent presentation and be confident coordinating groups of people
  • Assist in the handling of complaints from customers where appropriate
  • Preparation of venue and lanes for reservations including keeping the space clean, replacing targets and checking axes (use of light power tools such as power drills/screw drivers)
  • Participate in Dueling Axes special events

 

Requirements

  • Will hire for attitude and train for skill
  • Will be required to learn and master all responsibilities for throwing axes, coaching and running front desk (Dueling Axes will train for this)
  • Confident and outgoing personality
  • Managerial or similar experience preferred but not required
  • Trust worthy, responsible and punctual
  • Mastery of customer service principles
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Flexibility to work in shifts
  • Ability to work evenings and weekends
  • Be 18 years old or older and eligible to work in the United States
  • Health and safety conscious
  • Reliable, self-motivated and responsible
  • Have reliable means of transportation

APPLY HERE

If you want to be part of a growing, local company that is focused on fun and customer service, this is for you. Dueling Axes, an urban axe throwing lounge, opened its doors in 2018 in Downtown Columbus, OH and quickly became one of the area’s most sought after experiences. With recent expansions into the New Albany, OH and Las Vegas, NV markets, we provide a unique, fun and safe experience to our customers by providing an approachable, inviting atmosphere, good music and an experience you cannot forget.

If you or someone you know is interested in an opportunity like this, please send a resume to info@theduelingaxes.com, attention Mike.

Dueling Axes and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. Dueling Axes strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

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