Will you have hand sanitizer available for customers?
Absolutely. We have sourced locally produced hand sanitizer and will have it available at all throwing lanes and throughout the common areas.
Will you sanitize the lanes and axes between reservations?
You bet your ass we will! We will be sanitizing and disinfecting all axes, tables, chairs, etc. between reservations and at the beginning and end of every shift. We’ll also be disinfecting common area spaces on the hour, including more frequent disinfecting of door knobs and other surfaces used regularly.
We’re even going to the lengths of providing designated training axes to our coaches so they wont be touching the equipment on your lane. Only you and the people in your group will touch the items in your throwing area.
Will check-in and payment options be touch free?
Glad you asked. There will be a few changes regarding check-in to help keep everyone safe. First, we’ll be limiting only one person (or only the people in your group) at the check-in counter at a time. So when you show up for your reservation and someone else is at the check-in counter, please wait outside. Second, we’re instituting a touch-free check-in and payment procedure. Sorry for any inconvenience, but we will temporarily not be accepting cash payments. All guests will be encouraged to pay for their reservation in advance (we can take payment over the phone) and if someone forgets, the credit card terminal is touch-free.
Will I be able to sign my waiver when I show up for my reservation?
Well, yes and no. While we’ve always strived to make every step of the process as easy as possible, given the current situation we are doing away with devices that are touched by everyone who shows up. Good on us, right? Until further notice, we will not have tablets in the space for you to sign your waivers on site. We will reach out to all reservations 24 hours in advance to remind participants to sign waivers and make sure payment is received before they arrive. A link to the waiver for your reservation will be sent in the confirmation email, or you can search for your reservation by name on our waiver page. And for that person who just didn’t get the memo, they can use their own smart device to sign the waiver if they showed up and forgot, even after all the reminders.
Will you text me to come in when my reservation is ready?
Unfortunately this isn’t a single person event, so the logistic behind understanding when the full group has arrived and who to text/call to notify when we’re ready for you just doesn’t work without putting our host at undue exposure. However, when you arrive for your reservation, come check in (keeping in mind that there is only one person at a time allowed at the check in counter). If your lane is ready, we’ll take you to it so you can wait for the rest of your group. If your lane isn’t ready, we’ll ask you to wait outside (don’t worry, we have some marking to help you keep the appropriate 6-feet social distancing protocol), until the rest of your group has arrived. Then we can check you all in together.
How will you ensure proper social distancing inside Dueling Axes?
We thought you’d never ask. In conjunction with providing a lane buffer between all reservations, we’ll be rearranging our table/seating spaces and common areas in an effort to maximize distance between groups. Included in that effort will be designated group throwing areas marked on the floor where you and your group can be more relaxed. Additionally, as always at Dueling Axes, all reservations will remain private and we will never pair you up with another group. Guests will also not be allowed to linger in the common areas.
What do you mean “more relaxed” in the above answer?
Well that’s fair. Referencing our guest mask policy, guests are required to wear their masks/face covering at all times within the Dueling Axes facility and within their designated throwing area unless they are seated AND actively eating or drinking. Yuo can be a little more relaxed knowing that no other people in our facility will be in your designated throwing area/table.
Will Dueling Axes still be BYOB and outside-food friendly?
Does a bear shi* in the woods? Just because there is a global pandemic going on doesn’t mean we’re going to take all the freedom away from the people! BYOB and outside-food friendly allows you to know exactly where your beverages and food came from, and that’s really important right now. We absolutely will maintain the BYOB and outside-food friendly policy. Still no hard liquor though. Sorry.
Are walk-ins allowed?
If we have an open lane we will accept walk-ins. We’d really prefer if you make a reservation before hand, but we get that sometimes you’re just out walking around looking for something to do. We’ll always try to be as accommodating as possible, we just ask that walk-ins follow all of the same policies that are in place to keep everyone healthy and safe.
What will your operating hours be?
Our normal operating hours will be maintained during our reopening. That means we’re closed on Monday and Tuesday. Wed-Thurs we’re open from 5pm-10pm. Friday we’re open from 5pm-11pm. Saturday is Noon-11pm and Sunday is Noon-8pm. You can see them here too.
What capacity and group limits will you have?
Groups will be limited to a maximum of 10 people and we will always maintain a one lane buffer between groups. There will also be a minimum of 15 minutes between every reservation to allow for lane disinfecting. We will operate at a significantly lower fire code capacity (less than 50%) and reduce the total number of employees whenever possible. As always at Dueling Axes, all reservations will remain private and we will never pair you up with another group.